Cancellation and Refund

Last updated: 5 August 2026

Adz Mantra values clear expectations and fair communication. This policy explains how cancellations and refund requests are handled. A proposal, order form, invoice, sales page, or other written agreement may include additional terms for a specific service or product. Where those specific terms differ, they will apply to that purchase.

Done-for-you services

Done-for-you services involve reserved capacity, research, planning, strategy, creative work, implementation, or third-party commitments. Once work has started, fees paid for that engagement are non-refundable unless the written agreement says otherwise or a refund is required by applicable law.

If you wish to cancel before work begins, contact us as soon as possible. Any amount that may be refundable will be assessed against the applicable proposal or invoice, work already completed, time reserved, non-recoverable costs, and third-party charges.

Project changes, delays, and approvals

We will communicate scope, milestones, feedback requirements, and payment terms before or during an engagement. Once a stage or deliverable has been approved, it is treated as complete. Requests outside the agreed scope, or revisions requested after approval, may require a revised timeline and additional fees.

If progress is delayed because required information, access, feedback, or approval is not provided, the project timeline may move accordingly. A delay does not by itself create a right to a refund for work already completed or capacity already reserved.

Strategy sessions and scheduled services

Any cancellation or rescheduling terms shown at the time of booking form part of this policy. If an unexpected situation prevents you from attending, contact us promptly. We will make a reasonable effort to help with rescheduling, subject to availability and the terms shown when you booked.

Do-it-yourself courses and digital products

A course or digital product is refundable only when its sales page, checkout page, or written offer expressly includes a refund policy or guarantee. Any request must be made within the period stated in that offer and must satisfy its conditions.

Where a results-based guarantee applies, we may ask for reasonable evidence that you completed and implemented the required material. This could include completed work, screenshots, analytics, or other relevant records. We will review the request fairly and may ask reasonable follow-up questions before deciding whether the stated conditions have been met.

Unless an offer says otherwise, completed services, consumed or downloaded digital materials, custom work, and third-party costs are non-refundable to the extent permitted by law.

How approved refunds are processed

If a refund is approved, it will normally be returned through the original payment method. Processing time can depend on the payment provider or bank. Any timing estimate we provide is an estimate rather than a guarantee controlled solely by Adz Mantra.

Policy updates

We may update this policy when our services or processes change. Updates apply to future purchases from the date they are published. They will not be used to remove a refund right already confirmed in writing for an earlier purchase.

Contact us

If you have a concern about a payment, cancellation, or deliverable, please contact us. We prefer to understand the issue and work toward a clear resolution.

Adz Mantra, operated by Ujwal Kumar
Mayurbhanj, Odisha 757043, India
ujwal@adzmantra.com